Anyone in our industry knows that an average day’s work does not last long enough to finish all of the tasks on one’s to-do list. However, our productivity can increase dramatically if we adopt habits designed to make our work more efficient.
Brainstorming is a great way to come up with a lot of ideas that you would not be able to generate by just sitting down with a pen and paper. The intention of brainstorming is to leverage the collective thinking of the group by engaging with each other, listening, and building on each other’s ideas.
Is it possible to transform an angry customer into a promoter? If we do a few little but important things such as, treat the customer’s problem as if it were your own and listen to him to identify what the problem is, and do not focus on the complaint; we can make a difference. Check how to use those and a few more tips in order to make it happen.