Research shows that productivity increases by between 20 and 25 percent in organizations where employees are connected. Workplace communication is critical in getting any work done efficiently. Effective communication in the workplace can contribute to motivated employees, increased productivity and have a huge impact on business success. But what exactly can you do to improve communication?
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Here are a few tips to help you get started.
HOLD FACE-TO-FACE MEETINGS
The human interaction associated with face-to-face communication will help to build lasting connections and relationships among team members. Setting aside time for non-work related communication will also help to create strong bonds.
PROVIDE CLEAR INFORMATION
To properly convey the intended message, colleagues should communicate clearly and accurately. Planning your communication will ensure your pass along correct and the right amount of information. This way, the recipient of the message will understand what you are saying, effectively helping to avoid confusion. Other strategies you may want to try include combining verbal and non-verbal communication, and following up verbal communication with written communication.
TAKE TIME TO LISTEN
Practicing active listening is a critical and meaningful part of communication. Taking time to listen to your team will encourage them to share their ideas and help you build healthy professional relationships. To be a better listener, you should lead by listening, dedicate your attention to being present during discussions and confirm what you hear. Asking relevant questions will help you gather more information and understand the conversation better.
HANDLE CONFLICTS WITH DIPLOMACY
Conflicts are bound to arise in workplace settings, especially when there is miscommunication. To prevent the problem from escalating into a crisis, you need to identify and address potential sources of conflict early enough. When resolving the issue, adopt a nonjudgmental approach, avoid personal attacks, encourage people to voice their frustrations and offer constructive criticism. This will make it easy to reach a resolution without straining workplace relationships.
USE TECHNOLOGY TO IMPROVE COMMUNICATION
Recent changes in technology have remarkably changed communication in the workplace. Choosing the right platforms and solutions will promote smooth communication and improve employee engagement. The right tools for online communication will enable you to create a communication-friendly culture; one that will make staff accessible, increase collaboration and boost productivity. Technology will particularly contribute to effective communication when it comes to staying connected with remote employees.
MANAGE TIME EFFECTIVELY
Timing has a huge impact on how well a message is received and understood. A message will be rendered irrelevant in case it is delivered too late. This is why you need to choose the right moment, making sure your audience will be receptive and that you will have their full attention. Effective communication will also require that you consider how a meeting will impact your colleagues’ schedules.
OFFER POSITIVE FEEDBACK
To promote effective workplace communication, it is important to offer positive feedback. Providing positive feedback will go a long way in helping to keep employees motivated. The process can also assist in building trust and encouraging open communication. Indeed, effective communication should not be one way; you also need to ask for feedback from your team. Using the right feedback tools that allow employees to share their thoughts anonymously will encourage them to provide feedback.
This list is by no means exhaustive. There are many more strategies that you can use to achieve effective communication in the workplace. Part of this involves prioritizing workplace communication training.
If you want to work in an environment where excellence is rewarded, Intraway is the place for you. Join our team of skilled tech professionals and get unmatched benefits.
