Quality in software development and delivery chain
Tools and aspects to ensure quality in the software development process and the delivery chain.
The managers role in quality customer service
The importance of managers role in the long chain of actions to provide quality products/services and how we implement it at Intraway with the OPSP.
Delivering on time. The same side of the coin
In the software industry, one of the biggest challenges is to deliver on time. Why this is such a challenge is well-known to anyone taking part in one of these endeavors: resources, planning, requirements, bugs, surprises, you name it.
Some quality a day keeps the doctor away
“No. We are not going to see how quality impacts on the financial health of companies.” That was the answer I got when our Quality Management professor asked us what our expectations for the course were. I took the matter into my own hands.
Total Quality Management
TQM refers to the management methods used to enhance quality and productivity in a business. The TQM philosophy is customer oriented and all members of the total quality management control organization work together to systematically manage the improvement of the organization through the ongoing participation of all the employees across an organization.
Quality as part of any scope
In many companies Quality is just another area in the organizational chart structure. Although it has interaction with other areas, it seems that it is not considered a strategic area. There are iterative processes to ensure that the final product passes through quality control checks, but at the very end, when problems are found, everyone turns to the Quality area and its functioning and they wonder how that is possible.
Performance, metrics, and statistics in transactionals systems – KPI (Key Performance Indicators)
In all transactional system, where is necessary to ensure the minimum response time and the lowest latency, it is a must to have performance indicators indicators. These items are known as Key Performance Indicators (KPI).
Best Practices for Technical Writing
In a world where technology develops by leaps and bounds, where every day a new application or software solution is developed, and where these technological developments are released together with their technical documentation, today more than ever, the skills of professional technical writers are required and essential to meet these needs, to create and publish technical documents at the same high speed. But, what do technical writers do?
Successful and Reliable Applications
In this blog post we will see how Intraway’s testing team makes software applications, which are then installed in our customers’ environments, perform effectively.