“No. We are not going to see how quality impacts on the financial health of companies.” That was the answer I got when our Quality Management professor asked us what our expectations for the course were. I took the matter into my own hands.
Getting recognition and gratitude at work gives pride, confidence and raises a person’s self-esteem. It encourages people to improve performance and invites others to do the same. Creating a culture of appreciation and recognition has a direct impact on people and companies productivity.