How to Develop a Digital Transformation Strategy
Learn the four steps to accomplish a full strategic Digital Transformation process from scratch and remain competitive in an ever- changing technological environment.
Net Promoter Score – Why do we care about it?
What is the Net Promoter Score or NPS? Why is this metric so important for Intraway? Learn how companies measure customer’s satisfaction.
Balanced Scorecard: What is it for?
A BSC or Balanced Scorecard is a real-time strategy performance management tool. It can be used to monitor BU’s KPIs derived from the OPSP.
Why We Need Metrics to Learn Faster
A fast-growing organisation is a challenging environment and an opportunity to learn. If you are willing to make the company grow, you should design effective strategies and be efficient in executing them. Having the right strategy is not a trivial matter but a toddler organisation usually struggles with the daily execution challenges. The magic ingredient to overcome those challenges is having a common language based on metrics to make the company adapt quickly to the context. Knowing how to set the right metrics according to the strategy is key to improve efficient execution.