Corporate Templates are a preset format for companies documentation to follow specific internal protocols such as visual guidelines. It pursuits to earn time and maintain the same structure for the whole company.
Who has not heard about DevOps? Who has not received an e-mail from an HR recruiter looking for Full Stack Developer? In this article, I will try to analyze if these new concepts are really new roles or new names for the same thing.
In a world where technology develops by leaps and bounds, where every day a new application or software solution is developed, and where these technological developments are released together with their technical documentation, today more than ever, the skills of professional technical writers are required and essential to meet these needs, to create and publish technical documents at the same high speed. But, what do technical writers do?
When we are providing or receiving services from or to an external supplier, a good measurement tool is to use a Service Level Agreement (SLA) to guarantee that the terms agreed upon in the business contract will be accomplished.
When one thinks of a Technical Support Engineer, the first thing that comes to mind is a person dealing with customer complaints.It’s as simple as that. Even though this is not totally wrong, there’s something you should know: there is much more out there that we strive to achieve.
I read a gazillion blogs and papers and essays, and watched several videos about the challenges of technical writing, and all of them agree: most experts in almost all fields of human knowledge are not particularly interested in technical writing or especially aware of it.
